CRAFTING DIGITAL GOODS SINCE Y:2013

BROOKE

SMITH

I’m Brooke Smith — a UX Designer helping dev teams craft accessible products for over 10 years

SCROLL

Senior UX Consultant

Freelance

2017 — Present

Provide clients with UX & product design solutions tailored to optimize web applications for accessibility and user engagement.

Senior UX Consultant

Freelance

2017 — Present

Provide clients with UX & product design solutions tailored to optimize web applications for accessibility and user engagement.

Senior UX Consultant

Freelance

2017 — Present

Provide clients with UX & product design solutions tailored to optimize web applications for accessibility and user engagement.

UX Lead

Capital One

2021 - 2024

Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.

UX Lead

Capital One

2021 - 2024

Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.

UX Lead

Capital One

2021 - 2024

Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.

Director of Design

Predictive UX Consulting

July - Sept 2024

Established a weekly FigJam design critique for our remote team, fostering collaboration and growth. Lead the design team with strategic guidance, skill development, and planning for expansion, including hiring and mentoring interns.

Director of Design

Predictive UX Consulting

July - Sept 2024

Established a weekly FigJam design critique for our remote team, fostering collaboration and growth. Lead the design team with strategic guidance, skill development, and planning for expansion, including hiring and mentoring interns.

Director of Design

Predictive UX Consulting

July - Sept 2024

Established a weekly FigJam design critique for our remote team, fostering collaboration and growth. Lead the design team with strategic guidance, skill development, and planning for expansion, including hiring and mentoring interns.

Senior Associate Digital Designer

Capital One

2017 - 2020

Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.

Senior Associate Digital Designer

Capital One

2017 - 2020

Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.

Senior Associate Digital Designer

Capital One

2017 - 2020

Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.

12+

Years Experience

12+

Years Experience

12+

Years Experience

9

Industries Served

9

Industries Served

9

Industries Served

5M+

Users Impacted

5M+

Users Impacted

5M+

Users Impacted

  • HUMAN-CENTERED DESIGN

  • MENTORING

  • DESIGN SYSTEMS

  • WORKSHOPS

  • HUMAN-CENTERED DESIGN

  • MENTORING

  • DESIGN SYSTEMS

  • WORKSHOPS

User Experience Certificate

Nielsen Norman Group

Feb 2024

Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.

User Experience Certificate

Nielsen Norman Group

Feb 2024

Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.

User Experience Certificate

Nielsen Norman Group

Feb 2024

Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.

Information Systems and Tech, Management

Old Dominion University, B.S.B.A

2009 — 2013

Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.

Information Systems and Tech, Management

Old Dominion University, B.S.B.A

2009 — 2013

Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.

Information Systems and Tech, Management

Old Dominion University, B.S.B.A

2009 — 2013

Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.

Looking to start a project or you need consultation? Feel free to contact me.

USA — Open to Relocation