CRAFTING DIGITAL GOODS SINCE — Y:2013
BROOKE
SMITH
I’m Brooke Smith — a UX Designer helping dev teams craft accessible products for over 10 years
SCROLL
Senior UX Consultant
Freelance
2024 — Present
Oversee multiple marketing and product projects for diverse clients, delivering tailored UX design solutions that align with product strategy, enhance accessibility, and drive user engagement.
Senior UX Consultant
Freelance
2024 — Present
Oversee multiple marketing and product projects for diverse clients, delivering tailored UX design solutions that align with product strategy, enhance accessibility, and drive user engagement.
Senior UX Consultant
Freelance
2024 — Present
Oversee multiple marketing and product projects for diverse clients, delivering tailored UX design solutions that align with product strategy, enhance accessibility, and drive user engagement.
UX Lead
Capital One
2021 - 2024
Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.
UX Lead
Capital One
2021 - 2024
Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.
UX Lead
Capital One
2021 - 2024
Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.
UX Consultant
Enterprise Healthcare Company (Confidential)
July - Sept 2024
Led 12-week UX discovery, mapping journeys for remote and field engineers; delivered 500+ insights to cut info retrieval time by 50% and support future AI upgrades.
UX Consultant
Enterprise Healthcare Company (Confidential)
July - Sept 2024
Led 12-week UX discovery, mapping journeys for remote and field engineers; delivered 500+ insights to cut info retrieval time by 50% and support future AI upgrades.
UX Consultant
Enterprise Healthcare Company (Confidential)
July - Sept 2024
Led 12-week UX discovery, mapping journeys for remote and field engineers; delivered 500+ insights to cut info retrieval time by 50% and support future AI upgrades.
Senior Associate Digital Designer
Capital One
2017 - 2020
Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.
Senior Associate Digital Designer
Capital One
2017 - 2020
Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.
Senior Associate Digital Designer
Capital One
2017 - 2020
Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.
12+
Years Experience
12+
Years Experience
12+
Years Experience
9
Industries Served
9
Industries Served
9
Industries Served
5M+
Users Impacted
5M+
Users Impacted
5M+
Users Impacted
HUMAN-CENTERED DESIGN
MENTORING
DESIGN SYSTEMS
WORKSHOPS
HUMAN-CENTERED DESIGN
MENTORING
DESIGN SYSTEMS
WORKSHOPS
User Experience Certificate
Nielsen Norman Group
Feb 2024
Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.
User Experience Certificate
Nielsen Norman Group
Feb 2024
Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.
User Experience Certificate
Nielsen Norman Group
Feb 2024
Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.
Information Systems and Tech, Management
Old Dominion University, B.S.B.A
2009 — 2013
Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.
Information Systems and Tech, Management
Old Dominion University, B.S.B.A
2009 — 2013
Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.
Information Systems and Tech, Management
Old Dominion University, B.S.B.A
2009 — 2013
Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.
Looking to start a project or you need consultation? Feel free to contact me.
Oakland, CA — San Francisco Bay Area